#NewBookChapter
A Counterbalance to Supervisors’ Abusive Feedbacks: When Employees’ Strategic Emotional Intelligence Dampens Revenge Without Triggering Off Forgiveness Intentions.
😁 As a researcher delving into the intricate world of workplace dynamics, my book chapter was recently published, with a study shedding light on the fascinating relationship between abusive supervision, revenge tendencies, forgiveness intentions, and emotional intelligence (Hampton-Musseau, 2024).
📌 In this article, I’ll share some of the unexpected findings that challenge our assumptions about emotionally intelligent individuals and their responses to challenging workplace situations.
📌 In my study, I conducted a randomized scenario-based experiment with 366 participants and found a significant correlation between abusive supervision and increased employees’ revenge tendencies, along with a decrease in their inclination to forgive.
*️⃣ Interestingly, employees with high emotional intelligence demonstrated a greater ability to articulate their emotional responses and exhibited more complex nuances in their affective reactions to abusive supervision.
However, the most intriguing discovery was the dual role emotional intelligence plays as both a first-stage and second-stage moderator *️⃣
🌀 While it helped mitigate revenge inclinations among high-level employees in their interactions with supervisors, it also created a paradoxical effect – a reduction in forgiveness intentions. This unexpected finding suggests that emotional intelligence might not always lead to positive outcomes and that there may be such a thing as “Too Much of a Good Thing” when it comes to emotional intelligence 🌀
✅ My research contributes valuable insights into emotional expertise and regulation, offering a fresh perspective on addressing emotionally challenging workplace experiences. It also opens the door for future investigations into the nuanced and delayed impact of emotional intelligence on various emotional processes and the distinct strategies individuals adopt in response to abusive supervision ✅
🔋 In conclusion, this study emphasizes the importance of understanding emotional intelligence’s complex and unexplored role in shaping employees’ reactions to abusive supervision. By recognizing its intricate influence, organizations can better support their employees and foster healthier, more productive work environments ✴️
✳️ –> Find the article on Emerald Publishing: